Community Care Access Centre


The innovative eShift® program, developed by the South West CCAC and its partners, has attracted national attention. It enables one nurse to provide overnight care to several palliative patients at a time, so that more people can choose to die at home. Thanks to additional funding from the South West LHIN, the program is now available across the South West.​

eShift® was selected as an Accreditation Canada National Leading Practice, acknowledging it as a "sustainable, creative and innovative service" of national significance. 


International collaboration enables eShift® model of care for UK palliative care patients

With the academic support of the National Institute for Health Research, Collaboration for Leadership in Applied Health Research and Care Yorkshire and Humber (NIHR, CLAHRC and YH) the Telehealth and Care Technologies Theme (TaCT) worked with Sensory Technologies to implement and evaluate a proven model for technology at St Luke’s. Junior or band D/band 5 (NHS) nurses were trained and delegated to deliver palliative care plans under online supervision by the St Luke’s specialist palliative care team.

Care Partners

How Our eShift® Palliative Care Program is Helping Deliver Better Care

What is eShift®?

At CarePartners we are often asked about our eShift® program for patients receiving palliative care at home. The program is relatively new and uses mobile technology to support collaboration between nurses and Personal Support Workers (PSWs), many people are curious about how the program actually works.

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