European eShift® event

1st European eShift® event summary

Through the participation of delegates from Canada, the UK, France and the Netherlands, we were able to share experiences of challenges and successes within our respective healthcare systems and how an innovative platform,  such as eShift®, could help facilitate change.

We are grateful to everyone involved and look forward to welcoming you all next year!

Canadian Healthcare Technology

CC2H program keeps patients at home connected to care-givers

On a peaceful summer afternoon earlier this year, London, Ont., resident Jim Purchase was getting ready to head out to the movies with his wife when he started to feel “kind of funky.” Purchase, 67, was diagnosed with congestive heart failure in 2002 and ended up in hospital multiple times since then due to tightness in his chest and difficulty breathing.

Canadian Healthcare Technology

Windsor area pioneers telehealth for stroke recovery

Leveraging the eShift® technology platform developed by Sensory Technologies, eRehab is built around an interprofessional team that places specialized therapy technicians in the home under the guidance of a directing therapist from a remote location. The therapist is able to provide real-time direction to several technicians at once with the use of Sensory Tech’s electronic health tools.

Western University

Informal Caregivers' Experience of Caring for a Family Member who Received Palliative Care at Home

Amidst concerns about the capacity to meet the care needs of community dwelling clients, the South West Community Care Access Centre in London, Ontario piloted a new model of home care delivery to palliative care clients. The purpose of this interpretive description study was to describe the experiences of informal caregivers who have lived with and cared for a family member who received palliative care as part of the eShift® model of home care.

Health Quality Ontario

eShift® – Creating a Virtual in Home End of Life Care Team

The Palliative Care eShift® (eShift®) program is a model of care that allows for personal support workers (PSWs) connected virtually to nurses through Smartphone technology, to provide palliative clients the end of life care they need. The South West Community Care Access Centre (CCAC), with support from the South West Local Health Integration Network (SW LHIN) is  the co-ordinators of care for the eShift® model.

Community Care Access Centre


The innovative eShift® program, developed by the South West CCAC and its partners, has attracted national attention. It enables one nurse to provide overnight care to several palliative patients at a time, so that more people can choose to die at home. Thanks to additional funding from the South West LHIN, the program is now available across the South West.​

eShift® was selected as an Accreditation Canada National Leading Practice, acknowledging it as a "sustainable, creative and innovative service" of national significance. 


International collaboration enables eShift® model of care for UK palliative care patients

With the academic support of the National Institute for Health Research, Collaboration for Leadership in Applied Health Research and Care Yorkshire and Humber (NIHR, CLAHRC and YH) the Telehealth and Care Technologies Theme (TaCT) worked with Sensory Technologies to implement and evaluate a proven model for technology at St Luke’s. Junior or band D/band 5 (NHS) nurses were trained and delegated to deliver palliative care plans under online supervision by the St Luke’s specialist palliative care team.

Care Partners

How Our eShift® Palliative Care Program is Helping Deliver Better Care

What is eShift®?

At CarePartners we are often asked about our eShift® program for patients receiving palliative care at home. The program is relatively new and uses mobile technology to support collaboration between nurses and Personal Support Workers (PSWs), many people are curious about how the program actually works.